Client Services Supervisor Novi

Homewatch Caregivers of Ann Arbor

Client Services Supervisor

Full Time • Novi
Responsive recruiter
Benefits:
  • 401(k)
  • 401(k) matching
  • Company parties
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
Benefits/Perks
  • Flexible Scheduling
  • Competitive Compensation
  • Careers Advancement 

Job Summary
We are seeking a Client Services Supervisor to join our team. In this role, you will be able to demonstrate effective communication and interaction with clients, co-workers, and all supervisors, have the ability to perform multiple tasks under strict deadlines, work collaboratively with patients to determine their medical needs, develop the best course of action, and oversee their treatment plans, ensuring each client gets high-quality, individualized care. The ideal candidate is compassionate, reliable, trusted and knowledgeable about healthcare practices. 

Responsibilities
  • Collaborate with physicians, patients, families, and healthcare staff
  • Review Care Plan to ensure it is being followed if not, update/ train accordingly
  • Accompany clients to Doctor / Hospital visits
  • Ensure overtime is limited to emergency situations
  • Manage and participate in on-call duties
  • Strategize with recruiters on new sources for caregiver hiring
  • Caregiver training
  • Create schedules 
  • Manage 30-40 clients and caregivers
Qualifications
  • Previous experience as a Care Coordinator or in a similar position is preferred
  • 2+ years experience as a caregiver
  • Strong problem-solving and organizational skills
  • Ability to manage multiple projects or tasks and prioritize appropriately
  • Ability to work in fast-paced situations and make sound decisions quickly
  • Excellent interpersonal skills and high level of compassion
  • Strong verbal and written communication skills
Compensation: $17.00 - $19.00 per hour




This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location, and not to Home Care Evolution Corporate.

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Benefits of working as a Caregiver

Flexible work schedule
In 2014, there were nearly 1.8 million caregivers working in the U.S., with the potential to create 500,000 more jobs by 2024. (Source: Value of Home Care Report)
Being part of the family
Over the last five years, the home care industry has grown by more than 50%, and is projected to increase as demand grows. (Source: Value of Home Care Report)
Career advancement in a growing field
Job growth for caregivers is projected to increase by 26% through 2024, compared to just 6.5% on average for all occupations. (Source: Value of Home Care Report)
Opportunity to help seniors and people with disabilities stay at home
In a recent survey of more than 72,000 caregivers, the overall job satisfaction rating was 9.03 out of 10 – higher than previous years. (Source: Home Care Pulse)